About Customer
The Customer is a prominent US-based consulting firm that provides comprehensive solutions and industry-leading training services to managed service providers (MSPs).
Challenge
The Customer was experiencing slow and unstable performance with their existing application for offering MSP training services. Additionally, they identified the need for a more user-friendly interface to enhance the overall user experience (UX). As a result, the Customer sought to renew their web application UX design and sought out a reliable partner to develop a new web application based on the existing one. After evaluating several web application developers, they chose Spyrbick as their trusted partner to execute this project. The goal was to modify the application’s UX design, extend its functionality, and enable seamless communication with customers while maintaining all the existing information. Our team of experts worked closely with the Customer to develop a comprehensive solution that met their unique needs and provided a seamless and intuitive user experience.
Solution
Spybrick team worked diligently to stabilize the existing application, migrate functional modules smoothly, and enhance the overall performance of the web application. Our specialists employed the Scrum methodology, providing greater flexibility and reducing the development time for web application elements.
To begin, we integrated the Azure Services platform, allowing the application to operate in the cloud and benefit from cloud-based capabilities. Our team then conducted a thorough review of the user interface (UI) and UX design, revamping several application screens. We also incorporated AJAX technology, enabling users to retrieve data from the server without reloading pages. In addition, Spybrick performed automated testing of the web application to ensure its quality and reliability. We executed API integration testing and load testing, further validating the application’s performance and stability.
The new UX design elements were implemented gradually to ensure that there were no disruptions to the web application’s availability. Our team’s expertise and dedication to quality ensured that the Customer received a high-performing, user-friendly web application that met their unique needs and exceeded their expectations.
Results
The Customer was provided with a web application featuring easy navigation and an attractive UX design, resulting in improved user satisfaction. The cloud-based data storage solution enabled the efficient management of data, accommodating the growing customer base effectively.
Technologies
The technology stack employed in the project consisted of Google Material Design, DevExtreme components, Angular 4, RxJS, HTML, CSS, TypeScript, AJAX, .Net, Microsoft Azure, Azure Service Fabric, .Net Core, Redis, SQL Azure, and Selenium.